"I’ve wasted over 5 minutes booking a bus ticket. I'll never use this app again."
"It was too long to learn how to book a ticket on this app. And I switched to a simpler one."
What to do to prevent such feedback of your app?
Poor UX kills conversions. Even in a growing market. Only companies with intuitive online booking apps can find loyal users.
There’re several successful examples on the market. After the release of the mobile booking app, Ecolines doubled its conversions with a 40-60% increase in revenue. RedBus sells more than 60 million tickets every year. FlixBus controls the European market.
Why do bus operators invest in mobile bus ticketing applications? 24/7 automated system, no physical office, centralized fleet management, and much better profit margins.
At Stormotion, we're building travel and mobility apps since 2017. CheckMyBus is one of our cases. It’s a Germany-based travel platform that works in over 80 countries. They came to us with an existing app that frustrated users. We redeveloped it using React Native, focusing on smooth UX, fast performance through custom date pickers and loading animations, and seamless backend integration.
React Native allowed us to rebuild it: we optimized the UX, added custom date pickers and loading animations, and improved integration with the backend.
Want to hear first-hand from Tino Marx, CTO of CheckMyBus? Watch the video!
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